Be nice to your pipes never flush wipes

Do NOT flush any type of wipes (even if they say "flushable"), paper towels, or similar products down the toilet.

Flushing these products may clog your household sewage pipes.  Wipes, paper towels, or similar products should be discarded in your household trash.  Wipes also can clog the public sewer system running through your neighborhood.  These unnecessary clogs can result in sewage in your or your neighbor's basement or onto the yards in your area.

Guidance for Business Reopening

If the water in your building has not been used for a period of time, flushing your system is recommended to maintain water quality.  Further information is available at Guidance for Premise Plumbing Water Service Restoration.

Hydrant Flushing

Hydrant flushing begins on August 5, 2019.  A map and flushing schedule is available here. 

For hydrant flushing FAQs, please click here.

NOTICE - Some customers may not see their last payment printed on the January bill.  Payments received but not printed on January bills will be printed on the February bill. 

To confirm that we received your payment view your payment history online or call 513-887-3066 and press 2 then 1 to verify your payment was received.

Need help registering or managing your online account?

 Click here to open a help document.  The document includes information on how to register, update or change account preferences.

There is no fee for bank account transactions.  Credit and debit card transactions will be charged a $2.80 convenience fee.  BCWS does not receive this fee and it is non-refundable.

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The 2021 Annual Consumer Confidence Report (CCR) is now available!

Information on Lead in Drinking Water

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