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New Customers

Welcome to Butler County Water and Sewer.

We're here to answer your questions about your new water and sewer service. 

BCWS Customer Care

130 High Street - 1st Floor
Hamilton, Ohio 45011-2753
513-424-5351 (Middletown toll-free line)
8:00 a.m. - 5:00 p.m. Monday - Friday

Ways to Pay

  • ePayment Center (free for e-check)
    Payment posts the next business day, and you can call in your confirmation number, if it’s an emergency. Click on Pay My Bill on the left banner.
  • Credit card or debit card
    Pay online or by phone. Payment posts the next business day. A fee of $2.80 per transaction will be applied.  (513) 887-3066 or click on the "View or Pay Utility Bills" button in the top right corner of this page.
  • Mail to:
    • Butler County Water and Sewer
      P.O. Box 933356
      Cleveland, OH 44193-0038
  • Financial institutions (fees vary)
    Pay online through your bank. Most banks offer e-checks free.
  • 24-hour deposit box:
    • Butler County Administrative Center
      130 High Street
      Hamilton, Ohio 45011

For recycling information, visit www.butlercountyrecycles.org

Policy on Previous Owner Past Due Balance